911 Crisis Center — Season 1, Episode 15: Positive Impacts
Reality, Crime, Documentary • 22 min • 2 seasons, 38 episodes • ★ 8.7/10
Episode synopsis
Jessica Merkosky taps into her cheerleader past to raise her team’s spirits and battle the heaviness of 911 calls. Her coworker Tiffany Ward, also takes on an emotionally-charged night when they each answer calls from families in a similar crisis.
About 911 Crisis Center
An up-close and personal look at a team of 911 dispatchers at a call center just outside of Cleveland where they take on a never-ending bombardment of panic-stricken callers and save lives.