Customer Wars — Season 1, Episode 3: The Last Straw
Reality, Documentary • 21 min • 8 seasons, 120 episodes • ★ 7.1/10
Episode synopsis
A man in Florida attacks a fast food cashier apparently over a lack of available straws. A grounded passenger in Texas gets a serious comeuppance after slapping an airline employee. A man in a grocery store beats the manager with sausage allegedly for not allowing him to purchase beer. Two customers at a crowded North Carolina gas station get into an all-out brawl when one tries to cut in front of the other. A convenience store clerk in California must deal with an aggressive, hairy, 500 pound intruder seeking candy bars.
About Customer Wars
With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.