Customer Wars — Season 1, Episode 4: Slippery Customer
Reality, Documentary • 21 min • 8 seasons, 120 episodes • ★ 7.1/10
Episode synopsis
Supermarket loss prevention officers try to wrangle an accused teenage shoplifter. The owner of a watch shop fights off two masked robbers. A woman attempting to buy alcohol at a pharmacy refuses to show her identification. Two phone store employees in Virginia deal with a violent customer attempting to force his way into the store.
About Customer Wars
With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.