Mary Portas: Secret Shopper
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About
Mary Portas works with well-known brands and high-street chains to give shoppers the service they deserve. Mary convinces major brands to bare all and hand over the reins - but will they take on her advice?
Cast
Seasons
Season 1
Mary Portas works with buisnesses to improve performance and give shoppers the better service they deserve
Season 2
A second series of the show where Mary Portas is the secret shopper helping failing businesses and their customers too
Season 3
Mary Portas visits more businesses with poor customer service issues
Episodes
Season 1
Pilot
Mary turns her attentions to poor service in the `fast fashion' sector. She needs a chain that is willing to let her show them how to give their shoppers the service they deserve. Up steps Chris George, MD of swiftly expanding fast fashion chain Pilot. Pilot has 44 shops, with more in the pipeline. Mary's mission is to transform the chain's worst performing store in Essex into a haven for shoppers, and to then challenge Chris to roll her ideas out across the rest of his empire. But with a team of disenchanted shop girls and an MD who hires shop managers without meeting them first, she's not going to have an easy ride.
CSL Sofas
Mary Portas goes undercover in the world of sofa superstores, revealing an industry that puts sales commission - and not shoppers - first. We've all seen the adverts for Bank Holiday sofa sales, but do the superstores really offer a good deal? Mary's covert cameras reveal the sales techniques well-known superstores use to persuade customers to buy. Mary is invited onto the premises of CSL Sofas, a northern chain run by Bentley-driving, go-getter Jason Tyldesley. Almost as soon as she's through the doors, Mary deftly picks apart Jason's idea of customer service, tears up his price-match promise and takes in hand his Rotherham store, along with its team of raucous sales guys. If she can prove her novel ideas work, Jason is willing to put his hand in his pocket and roll Mary's ideas out across his chain.
Fonehouse
Mary explores the infuriating world of mobile-phone retailers. Mary plans to start a revolution in the phone shops. Her secret cameras reveal them to be one of the least user-friendly retail environments on the high street. Staff bombard you with technical information that has little to do with finding the right phone for you - and you can't even try before you buy. The worst offender, Mary thinks, is Fonehouse, a national chain run by CEO Clive Bayley, who thinks his customer service is a cut about the competition. Mary quickly bursts his bubble and persuades him to give her control of his flagship store in Angel Islington, London. So can she show him what good customer service is really about? But getting her ideas rolled out across the chain won't be easy, because she'll have to convince a group of successful franchisees as well as CEO Clive that customer service is worth spending serious money on.
Martyn Gerrard
Mary wants to start a revolution in the world of estate agents. Buying a house is the most important purchase of our lives, but Mary thinks estate agents have been letting us down in a big way. Last year complaints rocketed by 40% and Mary's secret cameras show why. Estate agents are caught with their trousers down as they pull out all the oldest tricks in the house-selling book; multiple viewings, misleading particulars and lack of specialist knowledge are among the long list of things that drive us up the wall. But Mary wants to stop the rot. She hooks up with north London chain Martyn Gerrard and persuades boss Simon Gerrard to let her loose on his sales team in a bid to make them more customer focused. But, before long, tensions rise as Mary realises that she and Simon have very different views on what good customer service really means.
Where does Mary Portas: Secret Shopper rank today?
Mary Portas: Secret Shopper is #10000 on the CineFlixo Daily Streaming Charts today.
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Watch Mary Portas: Secret Shopper Online Free — All Episodes in HD
Stream Mary Portas: Secret Shopper online free in HD on CineFlixo. A highly acclaimed reality series originally produced in Inglés and released in 2011, it's earned a solid 8.2/10 from 4 viewers worldwide.
About Mary Portas: Secret Shopper
Mary Portas works with well-known brands and high-street chains to give shoppers the service they deserve. Mary convinces major brands to bare all and hand over the reins - but will they take on her advice? Across 3 seasons and 12 episodes, originally airing on Channel 4.
Mary Portas: Secret Shopper Cast and Characters
The cast features Mary Portas (as Self - Presenter). Their performances are a major reason Mary Portas: Secret Shopper has built such a passionate audience.
Where to Watch Mary Portas: Secret Shopper Online
On CineFlixo you can watch Mary Portas: Secret Shopper free — no account, no credit card, no ads in the middle of the show. We stream the full series in 720p / 1080p HD, with subtitles when available, on any device: phone, tablet, laptop, or smart TV browser.
▶ Watch Mary Portas: Secret Shopper NowWhy People Are Watching Mary Portas: Secret Shopper
There's a reason Mary Portas: Secret Shopper keeps showing up on "must-watch" lists. What makes it work is a tone and style that's hard to find elsewhere. If you enjoy Inglés storytelling that doesn't follow the same tired beats, this is the kind of show you'll end up recommending to friends.
Frequently Asked Questions about Mary Portas: Secret Shopper
Where can I watch Mary Portas: Secret Shopper online for free?
You can watch Mary Portas: Secret Shopper online free on CineFlixo. Just open the page and hit play — no signup, no subscription, full HD streaming on phone, tablet, or desktop.
How many episodes does Mary Portas: Secret Shopper have?
Mary Portas: Secret Shopper has 12 episodes across 3 seasons. All episodes are available to stream right here on CineFlixo.
Is Mary Portas: Secret Shopper good? What's the rating?
Mary Portas: Secret Shopper holds a 8.2/10 rating based on 4 reviews — genuinely excellent.
Who is in the cast of Mary Portas: Secret Shopper?
The main cast includes Mary Portas.
Is Mary Portas: Secret Shopper available in Inglés?
Yes — Mary Portas: Secret Shopper was originally produced in Inglés and that's the version you'll stream here on CineFlixo. English subtitles are provided when available.
When was Mary Portas: Secret Shopper released?
Mary Portas: Secret Shopper first aired in 2011.
Do I need an account to watch Mary Portas: Secret Shopper on CineFlixo?
No. CineFlixo is free and you can watch Mary Portas: Secret Shopper without creating an account. Sign-up is optional — only useful if you want a personal Watchlist or to comment on episodes.
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Frequently Asked Questions
Where can I watch Mary Portas: Secret Shopper for free?
You can watch Mary Portas: Secret Shopper online for free on CineFlixo. All 12 episodes across 3 seasons are available to stream in HD without a subscription, signup, or paywall. Just open the show page and press play.
How many seasons and episodes does Mary Portas: Secret Shopper have?
Mary Portas: Secret Shopper currently has 3 seasons and a total of 12 episodes. The series status is "Ended", so the episode count may grow as new seasons are released. You can browse the full episode list on CineFlixo and continue watching from where you left off.
What is Mary Portas: Secret Shopper about?
Mary Portas works with well-known brands and high-street chains to give shoppers the service they deserve. Mary convinces major brands to bare all and hand over the reins - but will they take on her advice? It belongs to the Reality genre.
In which language is Mary Portas: Secret Shopper originally available?
Mary Portas: Secret Shopper was originally produced in English. On CineFlixo the show is available in its original English audio, which is the most authentic way to experience the dialogue, music, and performances. Check the player options on the watch page for available subtitle tracks.
When was Mary Portas: Secret Shopper first released?
Mary Portas: Secret Shopper first premiered on January 19, 2011 (2011). The series has since concluded its run.
All Seasons
Browse every season of Mary Portas: Secret Shopper — 3 seasons in total
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