About this season
Documentary series going behind-the-scenes at the airline, charting the fortunes of the business and meeting the staff who work hard to keep the planes flying and the passengers happy.
Episodes (4)
1. Episode 1
Aired 5 September 2019 • 45 min
In Seattle, the team take delivery of the airline's 30th Boeing 787 Dreamliner. In Vienna, a new on-board menu is tested on passengers. In Osaka, there are 24 hours until the inaugural flight from Heathrow touches down.
2. Episode 2
Aired 12 September 2019 • 45 min
BA is attempting to win back the premier market by introducing a new First Class service, as cabin crew train to deliver five-star luxury at 40,000 feet. The Boeing 767 bows out after 30 years of service.
3. Episode 3
Aired 19 September 2019 • 45 min
Aircraft Dispatch Manager Sally-Anne has just four hours to get an aircraft cleaned, refueled and reloaded with people and luggage before its due to take off again.
4. Episode 4
Aired 26 September 2019 • 45 min
Richard is responsible for delivering the airline's first ever Airbus A350. Elite pilots are put through their paces in a new simulator. Staff at BA HQ prepare for a Royal visit to commemorate the airline's centenary.